Privacy Policy

Effective date: August 1, 2023

At iPsych.ph, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you access and use our website or avail of our services.

1. Information We Collect:
1.1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, contact details, email address, and other relevant information when you use our contact forms, subscribe to our newsletter, or book appointments.

1.2. Health Information: As a mental health clinic, we may collect sensitive health information, including but not limited to medical history, treatment preferences, and mental health concerns. Rest assured that this data will be treated with the highest level of confidentiality and in compliance with the Philippine Mental Health Law (Republic Act 11036).

1.3. Non-Personal Information: We may automatically collect non-personal information, such as your IP address, browser type, operating system, and browsing behavior on our website, through cookies and similar technologies. This information is used to analyze website performance, improve user experience, and enhance our services.

2. How We Use Your Information:
2.1. Provision of Services: We use the collected information to deliver our mental health services, schedule appointments, and communicate with you about your treatment plan.

2.2. Communication: With your consent, we may use your contact information to send you newsletters, updates, and other relevant content. You can opt-out of these communications at any time.

2.3. Website Improvement: Non-personal information helps us understand user behavior and improve our website’s functionality and content.

2.4. Legal Obligations: In certain circumstances, we may be required to disclose personal information to comply with legal obligations or respond to lawful requests from authorities.

3. Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.

4. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. When we no longer need your information, we will securely delete or anonymize it.

5. Third-Party Services:
We may use third-party service providers to assist in delivering our services, maintaining our website, or analyzing user behavior. These third-party services may have access to your personal information but are bound by confidentiality obligations and are prohibited from using your data for any other purpose.

6. Your Rights:
You have the right to access, correct, and delete your personal information held by us. If you wish to exercise these rights or have any privacy-related inquiries, please contact us through the provided contact details.

7. Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately, and we will take appropriate measures to delete such information.

8. Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes through our website or other communication channels. Continued use of our website and services after such changes signify your acceptance of the revised Privacy Policy.

If you have any questions or concerns regarding our Privacy Policy, please contact us at [email protected].

Last Updated: August 1, 2023